#contactcenterworld, @WorkForceSW
Livonia, MI, USA, Apr 11, 2023 – WorkForce Software announces it has been named a 2023 HR Technology Leaders award winner by TalentCulture. WorkForce Software is showcased as an accredited HR Technology provider and modern workforce management software provider that digitally transforms the way large, complex organizations optimize their employees’ experiences at work, while strengthening workplace bonds through smart communications. This award from TalentCulture is selectively given to innovative technology providers that demonstrate significant value to their customers and end-users.
"The team at WorkForce Software is excited to be recognized by TalentCulture with an HR Technology Leaders Award," says Sandra Moran, Chief Customer Experience and Marketing Officer for WorkForce Software. "It is rewarding to see the technology innovations we’ve designed provide our global customers with solutions for dramatically improved employee experiences while supporting the often-complex regulatory environment they must also navigate. We are pleased to provide real options to support employers as they modernize their approach to meet employees’ demands for more scheduling flexibility and in-the-moment connections with their managers and co-workers, and support to have an impact on the success of the business."
"We are thrilled to have Workforce Software as one of our distinguished winners for 2023. We are very impressed with the layout of the platform and the attention to detail in its design. All of this coupled with its stellar customer support makes this an ideal choice for any company looking for a comprehensive tool to increase employee engagement and productivity," says Cyndy Trivella, Managing Partner of TalentCulture.
#contactcenterworld, @WorkForceSW
Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software
About WorkForce Software:
WorkForce Software is a global provider of cloud-based workforce management solutions. The company’s WorkForce Suite adapts to each organization’s needs, delivering a breakthrough employee experience – no matter how unique your pay rules, labor regulations, schedules, and employee self-service needs are. Enterprise grade and future-ready, WorkForce Software removes the noise from a managers’ busy day, protects your organization from compliance risks, provides leadership with strategic business insights, and delivers real employee engagement at the time and place work happens.
Published: Thursday, April 13, 2023
| 2.) |  SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more) |
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