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News : WorkForce Software Moving to Oracle Cloud Infrastructure

#contactcenterworld, @WorkForceSW, @Oracle

Livonia, Mich. January, 2020 -- WorkForce Software(R), a global provider of cloud-based workforce management solutions, announced the migration of its WorkForce Suite platform to the Oracle Cloud Infrastructure. As a member of Oracle PartnerNetwork (OPN), WorkForce Software has been named an Oracle Human Capital Management (HCM) Cloud preferred workforce management partner for customers with advanced labor scheduling needs in complex industries like manufacturing, public sector, and retail. Available on the Oracle Cloud Marketplace, WorkForce Software can easily be integrated with Oracle HCM Cloud via modern APIs, further extending the value to Oracle Cloud customers.

"We’re excited to deepen our relationship with Oracle. Delivering the WorkForce Suite on Oracle Cloud Infrastructure empowers our customers to solve their unique workforce management challenges with improved efficiency, speed, and lower total cost," said Mike Morini, CEO of WorkForce Software. "The result is a better employee experience, combined with reduced labor costs for maximum business results. Participating in the Oracle Cloud Marketplace further empowers customers to easily reap the benefits of leveraging the WorkForce Suite in conjunction with Oracle HCM Cloud."

"WorkForce Suite powered by Oracle Cloud Infrastructure represents a strategic collaboration that enables both companies to capitalize on the natural synergies of their best-in-class solutions in enterprise cloud applications," said Dave Profozich senior vice president, Oracle ISV Ecosystem, Oracle. "The WorkForce relationship represents the type of investment that Oracle is making in the ISV ecosystem surrounding our platform to bring greater functionality to the enterprise and help facilitate partner growth. With the labor cost savings and process efficiencies that are available, we advise Oracle HCM Cloud customers who require an advanced labor scheduling solution for industries like manufacturing, public sector, and retail to talk with WorkForce to address their workforce management needs."

#contactcenterworld, @WorkForceSW, @Oracle


About WorkForce Software:
Company LogoWorkForce Software is a global provider of cloud-based workforce management solutions. The company’s WorkForce Suite adapts to each organization’s needs, delivering a breakthrough employee experience – no matter how unique your pay rules, labor regulations, schedules, and employee self-service needs are. Enterprise grade and future-ready, WorkForce Software removes the noise from a managers’ busy day, protects your organization from compliance risks, provides leadership with strategic business insights, and delivers real employee engagement at the time and place work happens.
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About Oracle:
Company LogoOracle’s solution for software companies enables companies to provide customer service and efficient sales operations, while helping to ensure ordering, fulfillment, and revenue recognition. With Oracle’s integrated software, companies can improve your ability to cross-sell and up-sell by centralizing customer information, as well as enhance the customer experience across all channels.
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Today's Tip of the Day - Can You Deliver?

Read today's tip or listen to it on podcast.

Published: Monday, January 27, 2020

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2021 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
(read more)
PH: 1+480-435-9390

2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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This Expert Panel virtual event invites you to talk with Calabrio’s cloud-smart experts about how your contact center can accelerate your cloud transformation and power tangible results for your business. Insights discussed are based on Calabrio's re... Read More...
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