#contactcenterworld, @WorkForceSW, @nucleusresearch
Livonia, MI, USA, April, 2021 -- Today, a global provider of cloud-based workforce management solutions WorkForce Software is proud to announce its leadership position in the 2021 Nucleus Research Workforce Management (WFM) Technology Value Matrix report. Nucleus Research is a global provider of investigative, case-based technology research and advisory services and they have named WorkForce Software a leader in this report for the seventh consecutive year.
Nucleus Research evaluated 16 workforce management technology organizations. The report ranks the software providers based on delivery of value to their customers in both the functionality and usability of the software. It also looks at the overall commitment to research and development and its intent to deliver technology to solve the evolving needs of workforces in a rapidly changing work landscape.
As noted in the report, WorkForce Software was recognized as a leader for seven years because they consistently deliver modern functionality, including that for time and attendance, scheduling, absence and leave management, labor analytics, fatigue management, and data collection devices.
"For seven years Nucleus Research has recognized WorkForce Software as a Leader in the Workforce Management Technology Value Matrix for their consistency in delivering value to hundreds of WFM customers. Their WorkForce Suite allows these companies to engage with their employees in a meaningful way and to pivot faster and remain agile in this rapidly changing work landscape," said Trevor White, Research Manager at Nucleus Research. "WorkForce has a strong commitment to research and development, and it shows in the modern and future-ready solutions they bring to market. From simple employee shift swapping to complex and changing compliance rules, WorkForce continues to deliver a strong solution to meet user needs."
"Every day at WorkForce Software our customers come first, and this is welcomed recognition for our team to once again be named a leader in Nucleus Research’s WFM Technology Value Matrix, acknowledging the innovative functionality we bring to our customers’ businesses," said Mike Morini, CEO of WorkForce Software. "Workforce management software can do much more than optimize labor spend. At WorkForce, we put consumer-grade technology in the hands of thousands of deskless workers during their workday, enabling them to interact in a meaningful way so they remain engaged and become an empowered partner in the daily operations of the business."
Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software
About WorkForce Software:
WorkForce Software is a global provider of cloud-based workforce management solutions. The company’s WorkForce Suite adapts to each organization’s needs, delivering a breakthrough employee experience – no matter how unique your pay rules, labor regulations, schedules, and employee self-service needs are. Enterprise grade and future-ready, WorkForce Software removes the noise from a managers’ busy day, protects your organization from compliance risks, provides leadership with strategic business insights, and delivers real employee engagement at the time and place work happens.
About Nucleus Research:
Nucleus Research is an information technology research firm specializing in investigative research and the return on investment (ROI) analysis of technology deployments. The firm uses ROI case studies as its research approach and has published more than 400 case studies in various market segments. The company is based in Boston, Massachusetts.
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