#contactcenterworld, @WorkForceSW

Livonia, MI, USA, Apr 25, 2023 – WorkForce Software announces it received a SAP(R) Award for Partner Excellence 2023 for Industry Cloud Innovation in Brazil. Awards were presented by SAP to the top-performing partners in Brazil based on outstanding contributions to enabling digital transformation for businesses that use SAP solutions. Recipients – in partnership with SAP – help customers innovate to achieve business results rapidly, grow sustainably, and run more simply with SAP solutions.

"WorkForce Software is honored to receive the SAP Award for Partner Excellence 2023 in Brazil for Industry Cloud Innovation. We are dedicated to transforming the way our customers engage with and support their employees, particularly those essential deskless workers who are often underserved," said Brett Walker, Senior Vice President of Global Channels at WorkForce Software. "At no other time has it been more important to modernize the technology that is used every day at workplaces by essential workers. It’s imperative that business leaders in Latin America invest in modernizing their workforce management systems to maintain high levels of customer service and to retain their employees. Workers have come to expect consumer grade technology to support scheduling flexibility, connections with coworkers and managers, and to ensure that they feel valued and heard at work."

Selected from SAP’s large and diverse partner base, nominations for the SAP Partner Excellence Awards are based on internal SAP sales data. A committee composed of Latin America and Brazil SAP representatives determine winning partners in each category according to criteria such as sales achievement and performance. Awards are presented in a variety of categories, including overall sales, innovation, technology, services, and solution-specific areas.

"SAP partners like WorkForce Software play an integral role in customers’ digital transformation," said Leandro Estanga, Chief Partner Officer at SAP Latin America & the Caribbean. "Today, every stage of the customer journey can be influenced, executed, or led by a partner. With the SAP Partner Excellence Awards, not only are we recognizing the commitment, competency, and unique IP of our partners across this growing region, but we are also celebrating the innovation and customer success that we jointly delivered across geographies and industries. Congratulations WorkForce Software for winning this award."

WorkForce Software has partnered with SAP since 2011 to deliver solutions to 2.1 million users at 280 organizations that use SAP technologies. With pre-built integration to Human Capital Management solutions from SAP, WorkForce Software delivers the #1 rated workforce management solutions available for forecasting labor requirements, scheduling employees, managing time and attendance, absence management, leave and accommodations, and communicating to and with workers. By implementing modern workforce management technology solutions, like those from WorkForce Software, businesses can see immediate improvements to the management, engagement, and performance of their global workers while supporting complex employment, union, and regulatory requirements.

WorkForce Software was recently awarded the SAP(R) APJ Partner Excellence Award 2023 for Industry Cloud Innovation for their innovative digital transformation work in the Asia Pacific and Japan region. They received this recognition during regional SAP Customer Success 2023 events, which are a gathering of SAP executives, SAP field employees, and partners. These are SAP’s largest yearly meetings, focused on exchanging information on SAP’s strategy, methodology, growth opportunities, and product innovations, as well as ways to drive success during the year.

Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software