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News : WorkForce Software Wins Silver in Best in Biz Awards 2021 International

#contactcenterworld, @WorkForceSW

Livonia, MI, USA, Aug 31, 2021 –- WorkForce Software, a global provider of integrated employee experience and workforce management solutions, announces that it has been named the silver winner in the Company of the Year B2B category in this year’s Best in Biz Awards International, an independent global business awards program judged each year by editors and reporters from publications from around the world. This accolade follows the company’s Comparably win earlier this year in the Best Company Work-Life Balance category.

This past year, the COVID-19 pandemic posed countless challenges to businesses. Many industry leaders used these disruptions as a catalyst to improve their ability to identify and react more quickly to change. WorkForce Software’s solutions, which are designed to continually adapt, are providing its customers with a mechanism to support legislative or operational changes to keep employees safe and productive and ensure their businesses are able to respond on a global scale. In the midst of the crisis, WorkForce Software was able to achieve performance goals through strategic partnerships, deliver a reimagined employee experience suite, and introduced solutions that supported the business requirements of the most diverse global teams.

"We never compromise on delivering an outstanding product to our customers," said Sandra Moran, Chief Marketing Officer at WorkForce Software. "Our ability to overcome the events of the past year and a half demonstrate our commitment to over a thousand companies that we proudly serve. We’re honored to be named to this year’s Best in Biz International list and look forward to continuing the important work we’re doing with our customers to manage the complex needs of global workforces."

Winners in the 9th annual program were determined based on scoring from an independent panel of judges hailing from a wide spectrum of top-tier publications and media outlets from 10 countries. Each year, only editors, writers and contributors to business, consumer, financial, trade and technology publications, as well as broadcast outlets and analyst firms, serve as judges in Best in Biz Awards. The program’s uniqueness stems, in part, from this distinct composition of its judging panels, enabling it to best leverage the judges’ unparalleled expertise, experience and objectivity to determine award winners.

This year’s judging panel included writers and contributors to such publications as Bloomberg News, Data Breach Today, HTMAG (Israel), Huffington Post, NDR (Germany), Panorama Magazine (United Arab Emirates), Small Business IT (Canada), TechRadar (UK), as well as other outlets from Brazil, Canada, India, United Kingdom and more.

#contactcenterworld, @WorkForceSW

Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software


About WorkForce Software:
Company LogoWorkForce Software is a global provider of cloud-based workforce management solutions. The company’s WorkForce Suite adapts to each organization’s needs, delivering a breakthrough employee experience – no matter how unique your pay rules, labor regulations, schedules, and employee self-service needs are. Enterprise grade and future-ready, WorkForce Software removes the noise from a managers’ busy day, protects your organization from compliance risks, provides leadership with strategic business insights, and delivers real employee engagement at the time and place work happens.
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Today's Tip of the Day - Games Trainers Play

Read today's tip or listen to it on podcast.

Published: Thursday, September 2, 2021

Printer Friendly Version Printer friendly version

2021 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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