Livonia, MI, USA, Aug 31, 2021 –- WorkForce Software, a global provider of integrated employee experience and workforce management solutions, announces that it has been named the silver winner in the Company of the Year B2B category in this year’s Best in Biz Awards International, an independent global business awards program judged each year by editors and reporters from publications from around the world. This accolade follows the company’s Comparably win earlier this year in the Best Company Work-Life Balance category.
This past year, the COVID-19 pandemic posed countless challenges to businesses. Many industry leaders used these disruptions as a catalyst to improve their ability to identify and react more quickly to change. WorkForce Software’s solutions, which are designed to continually adapt, are providing its customers with a mechanism to support legislative or operational changes to keep employees safe and productive and ensure their businesses are able to respond on a global scale. In the midst of the crisis, WorkForce Software was able to achieve performance goals through strategic partnerships, deliver a reimagined employee experience suite, and introduced solutions that supported the business requirements of the most diverse global teams.
"We never compromise on delivering an outstanding product to our customers," said Sandra Moran, Chief Marketing Officer at WorkForce Software. "Our ability to overcome the events of the past year and a half demonstrate our commitment to over a thousand companies that we proudly serve. We’re honored to be named to this year’s Best in Biz International list and look forward to continuing the important work we’re doing with our customers to manage the complex needs of global workforces."
Winners in the 9th annual program were determined based on scoring from an independent panel of judges hailing from a wide spectrum of top-tier publications and media outlets from 10 countries. Each year, only editors, writers and contributors to business, consumer, financial, trade and technology publications, as well as broadcast outlets and analyst firms, serve as judges in Best in Biz Awards. The program’s uniqueness stems, in part, from this distinct composition of its judging panels, enabling it to best leverage the judges’ unparalleled expertise, experience and objectivity to determine award winners.
This year’s judging panel included writers and contributors to such publications as Bloomberg News, Data Breach Today, HTMAG (Israel), Huffington Post, NDR (Germany), Panorama Magazine (United Arab Emirates), Small Business IT (Canada), TechRadar (UK), as well as other outlets from Brazil, Canada, India, United Kingdom and more.
Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software
About WorkForce Software:
WorkForce Software is a global provider of cloud-based workforce management solutions. The company’s WorkForce Suite adapts to each organization’s needs, delivering a breakthrough employee experience – no matter how unique your pay rules, labor regulations, schedules, and employee self-service needs are. Enterprise grade and future-ready, WorkForce Software removes the noise from a managers’ busy day, protects your organization from compliance risks, provides leadership with strategic business insights, and delivers real employee engagement at the time and place work happens.
Published: Thursday, September 2, 2021
ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.
neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.
Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
|4.)||Lieber & Associates|
Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
MiaRec Call Recording
MiaRec's compliant, secure, and reliable Call Recording software is the foundation of our Customer & Workforce Engagement Platform.. MiaRec Call Recording seamlessly integrates with MiaRec Agent Evaluation & Scoring, Live Monitoring, Voice Analytics, Screen Capture, and Advanced Reporting to provide a comprehensive solution you can trust.
Numonix's IXCloud is one of the first fully managed compliance recording solutions for Microsoft Teams. IXCloud securely records, stores and analyzes interactions in the cloud without physical or virtual servers. As a fully managed Azure-based, Software-as-a-Service cloud interaction recording solution, IXCloud takes interaction capture into the future. It enables instant and elastic scalability to support business growth and provides the necessary tools to enhance business performance while maintaining compliance. IXCloud redefines versatility with its OpenAPI framework that enables application development. Companies and third-party developers benefit from IXCloud native capture technology, whether it be integrating with internal systems or building a third-party application.
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.
Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.
Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
Call recording solution fully integrate to all main pbx solutions.
|10.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.