
#contactcenterworld, @WorkingSol
Working Solutions Advises Businesses to Rethink Training in a COVID-19 World
Get Workers Up and Running at Home
Working Solutions, a leader in on-demand contact center services, has educated 100,000s of remote workers over nearly 25 years. With the coronavirus, Tamara Schroer, a 20-year veteran in virtual education, offers five tips for businesses to teach their new remote workers. According to Schroer, vice president of education for the company: "In the end, companies that follow these tips can end up being more effective and productive, whatever happens, be it COVID-19 or something else."
As Schroer says: "Social distancing doesn’t need to disrupt the learning process for businesses."
She, instead, sees it as a way to streamline staid, maybe even outdated, training. Embrace it as a modernized way to better engage workers, spread out across thousands of miles in scattered locations.
Virtual education, in fact, can be a great unifier.
#contactcenterworld, @WorkingSol
About Working Solutions:Working Solutions is a consultative business process outsourcer providing customer service, sales, support, and flexible business continuity.
Tapping into a vast network of enthusiastic brand associates across the United States and Canada, our flexible business model enables us to provide customer service on several levels–from steady state for everyday business to ready state for unexpected events to future state for long-range projects.
Published: Friday, March 27, 2020
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