Dallas, TX, USA, Oct., 2019 -- Holiday hiring in 2018 dropped 6.4% from 2017, according to a recent report published in Retail Dive, and indications are that trend will hold for the 2019 hiring season. Most experts cite the rise of e-commerce for the stagnation.
Countering the trend is Working Solutions, a provider in on-demand, onshore contact center outsourcing. The company announced it is seeking more than 4,000 independent, work-from-home agents to serve the holiday demands of its retail, travel and consumer services clients and their customers.
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"Demand has never been higher," said Kim Houlne, Working Solutions founder and chief executive. "Our sales-and-service agents meet needs driven by more online shoppers. And the beauty of our holiday hires is that these seasonal positions can translate into longer-term positions, meeting consumer needs year-round."
Working Solutions is now accepting online applications. Current openings include Travel Reservation Specialist, Tax Software Customer Service Rep and Retail Customer Care.
Posted by Veronica Silva Cusi, news correspondent
About Working Solutions:
Working Solutions is a consultative business process outsourcer providing customer service, sales, support, and flexible business continuity. Tapping into a vast network of enthusiastic brand associates across the United States and Canada, our flexible business model enables us to provide customer service on several levels–from steady state for everyday business to ready state for unexpected events to future state for long-range projects.
Published: Monday, October 7, 2019
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