News : World Vision Replaces Legacy On-Premise Communications Systems with RingCentral
Belmont, CA, USA, September, 2016 -- RingCentral, Inc. (NYSE: RNG), a provider of enterprise cloud communication and collaboration solutions, announced that World Vision, a Christian charitable relief organizations centered on solving child poverty and injustice, has selected RingCentral Office(R) to overhaul its legacy business communications infrastructure in the United States.
With a focus on optimization, World Vision wanted a flexible and easy to use cloud solution to empower employees to communicate nationwide in any way, anywhere, and on any device. This includes voice, video, conferencing, SMS, and online meetings from a single unified solution.
"We were looking for a cloud unified communications solution to replace nine disparate, end-of-life PBX systems, which were both difficult and expensive to manage, and only provided limited communications capabilities," said Randy Boyd, infrastructure architect at World Vision U.S., who led the initiative. "RingCentral’s platform provides us with the modern communications features that we need to support our central, dispersed and mobile workforce. Upon deploying RingCentral’s solution over the last few months, we have already heard very positive feedback from employees on the flexibility, quality and richness of the communications capabilities, and we anticipate significant cost savings in the near future, which will result in more money going to children in need."
The large-scale deployment of RingCentral Office was completed with the assistance of the RingCentral Professional Services™ team, who provided technical design, deployment, network consulting, integration, and monitoring services. World Vision attributes the successful and timely rollout of the new cloud communications solution to the close engagement and partnership of the RingCentral team.
The next phase of World Vision’s deployment is to leverage RingCentral’s next generation software-based cloud video conferencing system, called RingCentral Rooms™, across its conference rooms, replacing yet another end-of-life, legacy system.
"World Vision's IT team is highly dedicated to providing quality services to its workforce," said Ryan Azus, senior vice president of worldwide sales at RingCentral. "By moving their communication infrastructure to the cloud, they can focus on their core mission, which is to serve children in need throughout the world. We’re excited to help World Vision modernize their communications solutions by replacing their legacy on-premise systems, and tapping the power of RingCentral’s cloud to enable them to work flexibly and communicate more effectively."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - 5 Ways To Start Motivating Agents Today!
More Editorial From RingCentral, Inc.
About RingCentral, Inc.:
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
About World Vision:
World Vision is a Christian humanitarian organization dedicated to working with children, families, and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice. We work in nearly 100 countries, serving all people, regardless of religion, race, ethnicity, or gender. We believe in a full solution to poverty and injustice. We provide emergency assistance to children and families affected by disasters and conflict, partner with communities for long-term solutions to alleviate poverty, and advocate for justice on behalf of the poor.
Published: Wednesday, October 5, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the...