Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Xerox Announces New Robotic Process Automation Offerings
Norwalk, CT, May 29, 2015 -- Xerox (NYSE:XRX), a provider in diversified business process services, is enabling accelerated adoption of robotic process automation (RPA) services with the latest expansion of its automation software portfolio.
Automation has reached an inflection point in the business process outsourcing (BPO) industry where mature automation tools are now readily available to redesign routine, manual tasks –such as data entry – roles typically performed by humans who can now be re-deployed to higher value roles.
This software creates a user interface or communication link that can read data entering a specific process through a business app, web app or contact center and can direct the data to the appropriate application or process.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Minimize Change
More Editorial From Xerox
Xerox Corporation is a fortune 500 global document management company (founded in 1906) which manufactures and sells a range of color and black-and-white printers, multifunction systems, photo copiers, digital production printing presses, and related consulting services and supplies. Xerox is headquartered in Norwalk, Connecticut (moved from Stamford, Connecticut in October 2007), though its largest population of employees is based in and around Rochester, New York, the area in which the company was founded.
Published: Monday, June 1, 2015