News : Xerox Laying Off 178 in Cary Call Center

#contactcenterworld, @algartech, @Xerox
Cary, NC, USA, Jan 26, 2016 -- Xerox Commercial Services is eliminating about 178 jobs in its Cary call center.

A Xerox spokesman said in an email that the company is closing a unit in Cary that had been dedicated to a single client.

"Other units in the Cary facility will continue without interruption," said Coco Salazar, noting that those being laid off will be able to apply for other positions within the company.

The layoffs will occur on or around March 22.

Xerox employs more than 1,600 people in Cary. It entered the call center business in 2010 when it acquired Affiliated Computer Services.

Xerox executives announced in October that they are reviewing the company’s current businesses with an eye towards a possible restructuring.

"We are reviewing structural options for the company’s business portfolio and capital allocation with the goal of enhancing shareholder value," CEO Ursula Burns said on a conference call with analysts.

#contactcenterworld, @algartech, @Xerox

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.newsobserver.com

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About Xerox:
Xerox Corporation is a fortune 500 global document management company (founded in 1906) which manufactures and sells a range of color and black-and-white printers, multifunction systems, photo copiers, digital production printing presses, and related consulting services and supplies. Xerox is headquartered in Norwalk, Connecticut (moved from Stamford, Connecticut in October 2007), though its largest population of employees is based in and around Rochester, New York, the area in which the company was founded.

Published: Wednesday, January 27, 2016

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