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News : Xima Software and RingLogix Announce Strategic Partnership to Offer Contact Center Solutions

#contactcenterworld, @ximasoftware

Miami Lakes, FL, USA, May, 2024 - Xima Software, a contact center solutions provider, is pleased to announce a strategic partnership with RingLogix, a business communications solution provider in the telecommunications industry. This partnership marks a significant step forward in delivering contact center technology to small and medium-sized organizations.

Through this partnership, RingLogix will now offer Xima Software's contact center solutions to its partners. This collaboration aims to provide businesses with access to a modern cloud contact center solution that is both powerful and affordable.

"We are thrilled to partner with RingLogix to bring our contact center solutions to even more organizations," said Nate Thatcher, CEO of Xima Software. "RingLogix's extensive network and commitment to customer satisfaction make them an ideal partner for us. Together, we are dedicated to providing the best and most affordable contact center solution in the market."

RingLogix partners will benefit from Xima Software's contact center software, which includes advanced analytics, real-time monitoring, and customizable reporting tools. With Xima's solutions, organizations can enhance customer service, streamline operations, and drive business growth.

"We are excited to add Xima Software's innovative contact center solutions to our product portfolio," said Wayne Landt, Vice President of Partner Operations at RingLogix. "This partnership allows us to offer our partners a well-integrated solution that meets the contact center needs of their customers. We look forward to working closely with Xima to deliver exceptional value to our customers and partners."

The partnership between Xima Software and RingLogix underscores their shared commitment to empowering organizations with contact center technology.

#contactcenterworld, @ximasoftware

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newsfilecorp.com


About Xima Software:
Company LogoXima Software, backed by Bow River Capital’s Software Growth Equity Fund, is a global market-leading SaaS and software platform. Xima’s software enables companies and value-added resellers of all sizes to optimize their businesses operationally through highly configurable contact center solutions via analytics and call reporting, real-time wallboards, skills-based routing, queue callback, multi-channel and web chat solutions.
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About RingLogix:
Company LogoRingLogix is a leading provider of quote to cash software for the delivery of white label VoIP
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Today's Tip of the Day - Call Your Competitors

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Published: Wednesday, May 22, 2024

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2024 Buyers Guide Employee Engagement Solutions

 
1.) 
ContactCenterWorld

TopPlace2Work.com
Typical Problem!

In-house surveys can be time consuming, cumbersome at best and many staff often don't provide valid feedback as they fear ‘being too honest' with their employer for fear of retribution.

Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

The Solution!

TopPlace2Work is an easy to use program that allows you to gather valuable data on employee morale and engagement.

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Motivarnos

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Motivarnos helps your efforts in managing a constant recognition system that includes trivias, badges and competition elements that drives performance appraisal while agents have an encouraging environment.
 

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