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News : xMatters Announces Updated Intelligent Communications Solution
London, 7 April 2015 -- xMatters, inc., a provider in communication-enabled business processes, announces a new release of the communications system for managing, deploying and rapidly resolving IT incidents.
The xMatters On-Demand platform is technology that automates pinpointing and alerting for the individuals, IT teams and external service providers who need to work together to quickly rectify critical business disruptions.
"In the event of an interruption to the business, which is inevitable at some point, companies need to keep ahead of the game to assure their business operations run smoothly and downtime is minimised. We’re pleased to offer the market a modern and intelligent cloud communications platform that automates the directory and staff schedule to ensure communications reach stakeholders via preferred channels and also integrates easily with other systems for coordinated efficient and agile operations," said Troy McAlpin, CEO of xMatters. "IDC is aware of today’s communications challenges in the marketplace and we’re thrilled they recognise xMatters is well-positioned for success."
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About xMatters, inc.:
xMatters enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise. The company's cloud-based solution allows for enterprise-grade scaling and delivery during time-sensitive events.
Published: Tuesday, April 7, 2015