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News : Xperium Announces Integration with Guesty, to Offer Experiential CRM Solutions for Vacation Rental Groups

#contactcenterworld, @xperium_ai

Gurgaon, India, April, 2021 -- Xperium, a guest experience data platform, is happy to announce its integration with Guesty PMS; a property management system that mostly caters to vacation rentals, serviced apartments and aparthotels in more than 80 countries worldwide.

With this integration, the experiential CRM suite of Xperium will be launched for vacation rental and service apartments space also.

Guesty users will be able to provide highly personalized upsell offers to their vacation rental customers through email, whatsapp and other preferred messaging apps. Xperium also enables targeted messaging based on customer persona with intelligent guest profiling for enhanced engagement with guests from booking to post checkout.

Further, Guesty users can also manage their guest satisfaction surveys/voice of customer to improve NPS, RevPAR and occupancy. Xperium is a GDPR compliant solution and ensures complete data security. Additionally, Xperium dashboard and messaging is multilingual.


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Speaking on this occasion Sachin Agrawal, Co-founder, Xperium quoted "We are really excited to launch the solution for vacation rentals, serviced apartments and aparthotels with Guesty, the strongest player in the category across North America. Vacation rentals and serviced apartments are getting a lot of popularity, especially amid turbulent times of COVID-19. We are confident that Xperium being an AI & ML based enterprise grade solution will add great value to vacation rental owners as well as their guests."

#contactcenterworld, @xperium_ai

Posted by Veronica Silva Cusi, news correspondent
Source: https://xperium.ai


About Xperium:
Company LogoXperium platform integrates with all significant PMS and other hospitality technologies, including Oracle Hospitality, Infor, Siteminder, Mews, Cloudbeds and more. Xperium has enterprise and mid market customer base including hotel brands like Radisson, Hyatt, Moxy by Marriott, Taj Pierre, Chroma Group, SM Hotels, Lemon Tree, Roseate House (Bird Group) among its customers. Headquartered in Gurgaon, India, with a presence over SEA, South Asia and the US. Xperium is at the forefront of technological innovation for the hospitality industry.
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Today's Tip of the Day - 0 - 100% Rollout Can Hurt

Read today's tip or listen to it on podcast.

Published: Tuesday, April 20, 2021

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2021 Buyers Guide Employee Engagement Solutions

 
1.) 
ContactCenterWorld

TopPlace2Work.com
Typical Problem!

In-house surveys can be time consuming, cumbersome at best and many staff often don't provide valid feedback as they fear ‘being too honest' with their employer for fear of retribution.

Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

The Solution!

TopPlace2Work is an easy to use program that allows you to gather valuable data on employee morale and engagement.
 

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