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News : YA Adds Staff, Prepares for Office Expansion in Chatham-Kent
Chatham-Kent, Ontario, Canada, Aug 8, 2016 -- YA, an industry provider in delivering omni-channel marketing promotions, has announced it is tripling the size of its office space in Chatham-Kent, Ontario, and plans on nearly doubling its employee base in Canada.
"For years, our Chatham-Kent office has been a critical location for our business, housing our highly professional contact center team," said YA President and CEO Chris Behrens. "We realize the quality of talent in Chatham-Kent and the surrounding area and we’re confident we will effectively expand our business to meet our clients’ customer support needs. Further, we plan to leverage our Chatham-Kent, Ontario operation to scale and enable our business in the Canadian market."
YA currently employs nearly 85 people in Chatham-Kent. The workforce growth focuses on the addition of contact center agents and supervisors in support of inbound and outbound customer support. Company executives also plan on hiring additional sales and marketing talent who will be based in the Toronto area. The team additions will be completed by the end of the year as the company targets selling directly to Canadian businesses from within its market.
"YA has long been a key economic partner for this area," said Geoffrey Wright, Business Development Specialist at the Municipality of Chatham-Kent Economic Development Services. "It’s been a pleasure to work with the YA team to bring this expansion to fruition. We appreciate the confidence Chris and his team have in the caliber of the people and the infrastructure Chatham-Kent has to offer."
The company’s expanded offices will be in a newly built-out location at 730 Richmond Street, and the move-in is scheduled for September 6, 2016.
"We have long supported YA clients via our Chatham-Kent operations. They have been impressed with our team’s ability to effectively support their marketing programs," said Behrens. "Now, we’re expanding our product and service offering to enable us to continue to grow our business in the Canadian market with existing and new clients.
Posted by Veronica Silva Cusi, news correspondent
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About Young America:
Young America Corporation is a major rebating center and clearinghouse with locations in the United States, Canada, Mexico, Argentina and India.
Published: Tuesday, August 9, 2016