#contactcenterworld, @YAEngage
Minneapolis, Jan. 7, 2016 -- YA, a provider in delivering flawless omni-channel marketing promotions for the nation’s most respected brands, announced that it has hired Maria Kannankutty as Vice President, Operations. Kannankutty brings to YA more than 20 years of experience in strategic and financial planning, business process optimization (BPO) and management consulting across a number of complex businesses.

Kannankutty started her career in management consulting with several public accounting firms, including Coopers & Lybrand, Arthur Andersen and Grant Thornton, before moving to more senior corporate management roles. She spent the past nine years at Aimia, a global loyalty marketing company, where she held a number of leadership positions, including Chief of Staff to the U.S. Region CEO, as well as heading the global business planning function. Kannankutty’s areas of expertise center around strategic business planning, project management, market research and analysis, and financial modeling.
....NOTE - content continues below this message

---

SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.

---

....ARTICLE CONTINUED
"Maria’s experience and expertise will be extremely helpful as we implement YA’s strategic and operational initiatives, including BPO and the expansion of YA’s business and services in Canada," said YA President and CEO Chris Behrens. "Her proven leadership capabilities will be instrumental in taking this company to yet another new level."

Kannankutty received both her Bachelor of Science in Business and her MBA degrees from the University of Minnesota, Carlson School of Management. She is also a Certified Public Accountant (CPA) and was a Fulbright Scholarship Recipient from the Cyprus America Scholarship Program.

#contactcenterworld, @YAEngage

Posted by Laura Collins, Editorial Management
Source: http://yaengage.com