#contactcenterworld, @yeastar, @Oracle
Xiamen, China, Sept, 2023 - Yeastar, a provider of unified communications solutions and member of Oracle Partner Network (OPN), announced that it has achieved Oracle Validated Integration Expertise with Oracle Hospitality OPERA PMS for its P-Series PBX System to bring communications solution for hotels, resorts, and other hospitality establishments.
To achieve the Oracle Validated Integration Expertise, partners like Yeastar must meet a series of qualifiers and pass a rigorous technical review to ensure the integration is functionally sound and performs as tested. This integration between Yeastar P-Series PBX System and Oracle brings a comprehensive suite of hospitality-centric features to both channels, including enhanced wake-up calls, call accounting, minibar charging, voicemail, housekeeping room status, and more.
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"We have been seeing a lot of hospitality customers looking for a robust phone system that can be deployed alongside their existing PMS systems. Yeastar has been committed to outperforming the expectation and this validated integration with Oracle has expanded our list of supported PMS and PMS middleware integrations," said Prince Cai, Vice President of Yeastar. "With the added hospitality features, hoteliers now can benefit from a more integrated phone system solution that enhances operational excellence and guest satisfaction."
Posted by Veronica Silva Cusi, news correspondent
Yeastar provides cloud-based and on-premises VoIP PBXs and VoIP gateways for SMBs and delivers Unified Communications solutions that connect co-workers and clients more efficiently. Founded in 2006, Yeastar has established itself as a global leader in the telecommunications industry with a global partner network and over 100,000 customers worldwide. Yeastar customers enjoy flexible and cost-effective communications solutions that have been consistently recognized in the industry for high performance and innovation.
Oracle’s solution for software companies enables companies to provide customer service and efficient sales operations, while helping to ensure ordering, fulfillment, and revenue recognition. With Oracle’s integrated software, companies can improve your ability to cross-sell and up-sell by centralizing customer information, as well as enhance the customer experience across all channels.
Published: Friday, September 8, 2023
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