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News : Yeastar Builds Tight ITSP Partnership with Voiceflex to Embrace UK’s All-IP Era

#contactcenterworld, @yeastar, @voiceflex

Xiamen, China and London, UK, April, 2019 -- Yeastar, a provider of cloud-based and on-premises VoIP PBXs and VoIP Gateways for SMBs, and Voiceflex, a Uk SIP Trunking provider, jointly announced the technology partnership with each other. After the full interoperability testing between Yeastar S-Series VoIP PBX and Cloud PBX with Voiceflex superb SIP trunks, Yeastar has built a tight ITSP partnership with Voiceflex. This is not only a simple test and certification, but a milestone of Yeastar’s partnership with the UK’s preeminent SIP technology.

The communications pattern is ushering in a major change in the UK. It’s no secret that PSTN and ISDN are coming to an end, and British Telecom wants to retire ISDN by 2025. Providing comprehensive unified communications product portfolio, Yeastar has never ceased its efforts to seek chances to cooperate with the UK’s top SIP trunk providers, in order to make the All-IP migration more easier, flexible, and affordable for UK’s SME.

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"We’re thrilled to connect with Voiceflex and the cooperation could bring benefits to all parties involved – our mutual customers, Voiceflex, and Yeastar," Alan Shen, CEO at Yeastar commented: "We are both aiming to provide a reliable and cost-effective IP-capable portfolio to our customers in the UK. And our ITSP partnership ensures that Voiceflex top SIP technology is available to Yeastar products users and customers. With our association, I believe we can both make something valuable to the UK’s VoIP market in the future to embrace the All-IP era."

Nathan Ronchetti, Head of Operations at Voiceflex commented: "We are pleased to connect with Yeastar. It’s easy to take for granted that IP enabled networks and devices will talk to one another, but seldom do we think about how they communicate together. Connectivity is everything and so interoperability with telephony manufacturers is of paramount importance."

#contactcenterworld, @yeastar, @voiceflex

Posted by Veronica Silva Cusi, news correspondent
Source: Yeastar

About Yeastar:
Company LogoYeastar provides cloud-based and on-premises VoIP PBXs and VoIP gateways for SMBs and delivers Unified Communications solutions that connect co-workers and clients more efficiently. Founded in 2006, Yeastar has established itself as a global leader in the telecommunications industry with a global partner network and over 100,000 customers worldwide. Yeastar customers enjoy flexible and cost-effective communications solutions that have been consistently recognized in the industry for high performance and innovation.
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Today's Tip of the Day - Printing Telephone & Fax Numbers

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Published: Thursday, April 18, 2019

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eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

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