News : Yonkers 911 Call Service Disrupted
Yonkers, Jan 1, 2014 -- An unidentified problem is disrupting the city's 911 emergency call system.
The service disruption was discovered Tuesday night, prompting the city to forward some of its emergency calls to Westchester County to ensure that no call goes unanswered, Yonkers City Hall spokeswoman Christina Gilmartin said.
"We have all the redundancies in place," Gilmartin said, adding that the city is working with Verizon and Consolidated Edison to determine the cause of the disruption.
All emergency calls are routed through the Yonkers Police's Communications Division at 28 Wells Ave., where a staff of 30 public safety dispatchers answer phones for the police and fire departments.
Con Edison is involved in the search for a cause to the 911 disruption because the utility is working near the Communications Division on power supplies affecting the riverfront library and the Yonkers Public Schools headquarters at 1 Larkin Center.
Gilmartin said she couldn't recall any similar 911 service disruptions in recent years.
Posted by Veronica Silva Cusi, news correspondent
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