New York, NY, USA, Jan. 17, 2022 -- YOOBIC, a deskless workforce optimization provider, announced YOOBIC ONE, the all-in-one digital workplace for frontline teams. A unified platform that gives frontline employees everything they need to work, learn, and communicate effectively and efficiently,
"Digital workplace solutions for store associates offer a path to improve day-to-day task compliance, streamline communication across locations and associates, and build associate knowledge and skills quickly and efficiently to simultaneously tackle these integrated challenges," according to Jon Duke, Research Vice President, IDC Retail Insights, in the Retail Rebound and the Future of the Store analyst brief.
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"YOOBIC ONE is a natural product of YOOBIC's unwavering commitment to driving customer satisfaction, supporting business growth, and creating a better everyday experience that makes frontline work more attractive to employees," said Fabrice Haiat, CEO and co-founder of YOOBIC. "Our powerful new features are a real game-changer for frontline teams and their managers. We're giving managers a real-time view of all relevant performance metrics, and equipping them to make smarter and more responsive decisions as they navigate the fast-changing retail environment."
Posted by Veronica Silva Cusi, news correspondent
YOOBIC is an all-in-one digital workplace for frontline teams. YOOBIC provides business leaders and frontline teams with the performance tools they need to work, learn and communicate seamlessly in the flow of work.
Published: Wednesday, January 19, 2022
Calls are received by the right person or department. The right corresponding information is shown to the agent which makes that appointments are handled quicker and more secure.
Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.
Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
Telephone Answering Services
Answer4u offers both SME and corporate sized businesses Telephone Answering Services delivered by our team of professional receptionists. They are all trained to answer your calls, in your company name, whenever you need them most.
All of our client calls are answered in our Nottingham offices, in the heart of England. We have agents working on a 24/7 basis, meaning all calls are answered through the day and night by UK based operatives. No calls are ever outsourced or go to an answering machine.
Each of our clients has their own personal Account Manager, who heads a team of trained receptionists. Our receptionists answer the phone in your company name, explain to your callers that yo...
Contact Centre Services
We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.
Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.
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International Inbound (ITFS & DID's) & Int'l Two Way Voice (SIP Trunks)
Digital Wholesale Solutions (formerly Daisy Worldwide) specialise in Global Inbound ITFS and DID Services from 160 countries (covering 7,000+ cities).
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Front Office Solutions
Front office is your Company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs such as:
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Contact Center Outsourcing
By catering valuable, usable and enjoyable customer service, businesses can increase their CSAT Score and Customer Retention Rate. We help organizations to provide quality customer service through varied channels like email, phone and live chat. Ensuring quality after-sales support is our USP and we rely on proven approaches to ensure quality customer service.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
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Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
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VADS Inbound Contact Center Services provide live operators who answer incoming calls as you would yourself. A team of professional script writers is available to help you script a greeting and experience programmers will set up a time and money saving program. Our unique approach to call center services is client-focused, and takes each project’s unique needs into account to our client’s satisfaction. We offer solution as part of our service to keep you in touch with your client and drive sales.
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