News : Young Local Company Bringing Call Center Jobs to Boston
Boston, MA, Jan 13, 2015 -- After it outsourced customer service to South Dakota, NutraClick, the young local company brought about 30 phone bank jobs home to its Downtown Crossing headquarters last spring.
It has gone so well that the staff has grown to 70, and NutraClick hopes to hire another 10 workers by the end of the month.
"It’s something that’s worked out even better than we expected it to," said chief executive Daniel Wallace.
"A lot of people think Boston is an expensive place to have a team like that. While that may be true in some ways, we’ve seen really strong results from making the investment."
NutraClick offers full-time work in its call center and recruits college graduates for one big reason: The job is surprisingly complicated.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Think About Demotivating Your Staff
Published: Wednesday, January 14, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.