News : Youngstown Call Center Seeks 200 New Employees
Youngstown, Ohio, May 5, 2014 -- 200 new jobs are coming to downtown Youngstown. VXI Global Solutions says it is looking to fill new customer care positions, including 25 Spanish Bilingual Associates starting May 19.
"The new positions will provide sales and service needs for a leading money transfer provider," said Stacey Matthew, Managing Director Talent Acquisition, for the Los Angeles based company. "We will hire 200 by the end of June but the hiring will continue beyond that," she said. Hiring for the positions is under way now.
Applicants should have at least 1 year of sales experience, intermediate computer skills and the ability to work flexible shifts
VXI already has 900 people working at its Youngstown call center which has been operating here for four years. VXI says Youngstown was chosen due to the quality of the employee pool.
Individuals can apply at the VXI call center at 20 W Federal Street, Suite 150 or Online.
Posted by Veronica Silva Cusi, news correspondent
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About VXI Global Solutions:
VXI supports multiple types of interactions across multiple channels. Our experience includes product/services inquiries and lead generation, customer care, sales, retention, as well as technical support of hardware/software and other products. In addition we perform application processing, data entry, research & adjustments, early stage collections, fulfillment, and post call surveys. We can assist clients via voice, IVR, chat, email, and text. Specifically our services include the following Business Process Outsourcing • Customer Care • Inbound/ Outbound Sales • Technical Support • Multi-Channel Solutions • Retention and Loyalty Programs • Back office Support Information Technology Outsourcing: • Application Maintenance and Testing • Global Release and Localization • Quality Assurance and Testing • Software Development • Research & Development Operations • Systems Management • Database Analysis • Technical Support • Database Management • Infrastructure Management • Digital Care Services • Software Development • QA / Functional Testing - Interoperability • Globalization
Published: Tuesday, May 6, 2014