News : Your Customer Engagement Platform Simplified, Now Over the Cloud
Gurgaon, India, Oct 13, 2015 -- C-Zentrix, with its cloud-based contact center solution, which is fully capable of all functionalities of an in-premise based contact center solution, is starting a new era for delivering contact center solution on cloud to end-customers. The entire contact center solution is available in a premise solution is now available on cloud.
C-Zentrix Cloud is offering IVR, call queuing, predictive dialer, CTI integrations, voice logging, MIS reporting, supervisor modules, CRM integrations APIs, e-mail and SMS integration, Robo Call and missed call, Click2call, virtual number and magic call, all under one platform.
C-Zentrix Cloud is now live in India and will be soon available for multiple geographies across the world including Philippines, Middle East Asia (Dubai, Kuwait, Saudi Arabia, etc.), South Africa, South America, Europe, North America, etc.
Posted by Veronica Silva Cusi, news correspondent
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C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with our CRMs (Ticketing CRM & Lead Management System) to give a 360° customer engagement experience.
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