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News : Yuva Sena Asks Mumbai University to Set Up Call Centre to Resolve Students’ Issues

#contactcenterworld

Mumbai, India, April, 2019 -- Senate members of Mumbai University belonging to Yuva Sena have demanded the Vice-Chancellor of the varsity to set up a call center to address students' inquiries and grievances. This will not just help students but also ease the burden on Mumbai University that attends a number of inquiries every day, claims one of the senate members.

Mumbai University Senate members from Yuva Sena met the Vice Chancellor at Fort campus and gave a letter demanding to start a call center for the students. According to the letter, the Mumbai University is spread over than 12 Lok Sabha constituencies. More than five lakh students are studying in the university spread across different regions like Ratnagiri, Raigad, Panvel, Thane, Kalyan, Palghar. When and all these students need some information on their exam time-table, transcript, convocation, mark sheets, etc. they have to all the way come to either Kalina campus of the varsity or the Fort campus.

Pradip Sawant, senate member from Yuva Sena said, "Most of the time students are unaware which information can get in which department and they land up in MU campus running one place to another which is disappointing. We should have such setup in University that every student can get their information in one go without coming to campus."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.dnaindia.com


About University of Mumbai:
Company LogoUniversity of Mumbai is one of the first three oldest public state universities in India, located in the city of Mumbai in the state of Maharashtra. It is abbreviated as either UoM, standing for University of Mumbai or MU for Mumbai University.
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Today's Tip of the Day - Offer Voice As Well As Touch Tone (Part 1)

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Published: Tuesday, April 16, 2019

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