New York, NY, USA, Sept, 2018 -- ZaiLab, the omnichannel, cloud-based contact center software provider, has appointed a U.S. team to lead its North American expansion.
The team will be led by Michael Cibelli as vice president of sales and marketing, with support from Marya Dzimutrik as head of marketing and Asonele Kotu in public relations and events. Channel managers Cheima Ayyoub and Sebastien Edjaa will focus on the West Coast, while Philip van der Merwe and Forrest Knueppel will focus on the central region.
The company recently announced its new supplier partner relationship with master-agent Intelisys.
"We’re so excited to have such strong candidates join our team as we set our sights on establishing ZaiLab’s footprint in North America," said Nour Addine Ayyoub, ZaiLab’s CEO. "The collective expertise of our new team members will help to introduce our innovative and affordable contact center solution to businesses of all sizes and budgets that are prioritizing an omnichannel strategy."
Drawing on more than 25 years of experience as a marketing and strategy development leader in the United States, Cibelli will lead ZaiLab’s U.S. expansion. He previously was BlueJeans Network‘s global vice president of channels, and held senior positions with Oracle, Black Diamond Video, ShoreTel and Avaya.
Posted by Veronica Silva Cusi, news correspondent
Zailab - Software development house that employs Maverick craftsman. Zailab Outsource Centre - operating as a BPO / outsource model that is looking to a create social impact in impoverished communities.
Published: Monday, October 1, 2018