Manama, Bahrain, July 4, 2022 -- Zain Bahrain, a telecommunications industry provider in the kingdom, has launched a new feature via its app and portal showing how fast the telecom attends to various customer interactions.
The page will present to the public the average 'time to serve' they can expect from Zain Bahrain's Customer Care team across channels. The feature aligns with Zain's strategy to provide a best-in-class customer experience.
These real-time predicted service times are shown for all our retail and customer care channels.
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Posted by Veronica Silva Cusi, news correspondent
About Zain Bahrain:
formerly MTC, was the first mobile telecommunications company in the Middle East when it started its operations in Kuwait back in 1983. At the end of 2002, the company launched its expansion vision, aggressively targeting to achieve a global position in just 9 years – whereas it had taken several decades for global companies to achieve this status. From being in one country in 2002, Zain grew to a conglomerate with commercial operations in 23 countries by third quarter of 2009, making it the world’s 3rd largest telecom company in terms of geographic footprint.
Published: Wednesday, July 6, 2022
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