#contactcenterworld, @izappix
Burlington, MA, USA, Aug 10, 2021 -- Zappix, a Digital Self-Service vendor, has deployed its self-service payment solution with the National Recovery Agency, nationwide provider of accounts receivable management, to help consumers resolve financial obligations faster, easier, and with less stress.
Zappix AI-powered digital self-service payment solution removes barriers to payment with frictionless visual user interfaces, seamlessly integrated automation, and personalized user journeys as part of a Zappix payment solution for high-volume user bases.
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Steve Kusic, CEO of National Recovery Agency tells us, "We are excited to launch the innovative Zappix payment solutions. Their focus on ease of use and personalized digital self-service fits with our mission of providing excellent customer service. Zappix solutions enable consumers to self-serve quickly and resolve financial obligations faster, easier, and with less stress."
"We’re excited to work with the National Recovery Agency to bring innovative digital self-service automation to the payment process," said Yossi Abraham, Zappix President. "The joint solution aligns with the core focus of Zappix — providing personalized AI-powered On-Demand self-service solutions."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
About Zappix:
Zappix transforms the user journey during contact center interactions.
The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service rates, reducing costs, and providing up-sell opportunities, while improving customer satisfaction.
Published: Thursday, August 12, 2021
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