Burlington, MA, USA Jan 30, 2019 -- Visual IVR vendor Zappix, Inc. has unveiled the new Zappix Pre/Post Procedure Reminders solution to help healthcare providers automatically provide the right information to patients at the right time. The new solution is part of the Zappix Healthcare Suite and helps patients stay informed with timely reminders to complete critical pre-procedure prep and necessary post-procedure tasks on schedule. The solution improves procedure success rates, eliminating costly rescheduling due to lack of patient preparation and enhancing the patient experience.
"The Zappix Healthcare Suite helps healthcare providers better engage with their patients, improve no-shows, and increase the readiness of patients preparing for costly procedures," said Yossi Abraham, Zappix president. "On time and personalized digital reminders keep patients on track during their busy lives and increase the likelihood of successful procedures. Zappix Pre/Post Procedure Reminders allow healthcare providers to interact with their patients efficiently without the need for time-consuming phone calls from staff members."
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Posted by Veronica Silva Cusi, news correspondent
Zappix transforms the user journey during contact center interactions. The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service rates, reducing costs, and providing up-sell opportunities, while improving customer satisfaction.
Published: Thursday, January 31, 2019
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