Burlington, MA, USA, Dec 15, 2021 -- Zappix, a Visual Self-Service solutions provider, has launched a Claims Management solution empowering users to complete all claim related interactions via a self-service visual bot. The solution allows users to submit forms, upload photos and documents as needed, check claims status with real-time backend integrations, and view FAQ and knowledge base options including videos, documents, and other digital media.
"We are excited to launch a solution tailored for insurance providers that are looking to elevate their customers' digital experience," said Yossi Abraham, Zappix President and CEO. "Our solution is pre-built, ready to be launched in under two weeks, and brings an immediate impact to the customer journey."
AI-powered digital self-service is transforming customer experience for insurance companies and their customers. Zappix looks to capitalize on the market demand for self-service automation with this targeted solution and its years of experience delivering customer experiences across different industries.
Posted by Veronica Silva Cusi, news correspondent
Zappix transforms the user journey during contact center interactions. The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service rates, reducing costs, and providing up-sell opportunities, while improving customer satisfaction.
Published: Friday, December 17, 2021
Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.
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Looking for assessment tools to help you recruit faster, better and more accurately?
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Putting the right person in the job role has become the key focus in the drive...
|6.)||TactiCall Recruitment Services|
TactiCall Recruitment Services
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