News : Zendesk Joins Shopify Plus Technology Partner Program
San Francisco, CA, USA, Jan 16, 2018 -- Zendesk, Inc. (NYSE: ZEN), a provider of software for better customer relationships, announced it has joined the Shopify Plus Technology Partner Program, which provides merchants with instant access to the top business solutions and expertise.
Merchants that use Shopify Plus and Zendesk have access to the full Zendesk product suite, including Zendesk Chat, Guide, Support and Talk.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"It’s an honor to be recognized as one of the leading technology partners in the Shopify Plus ecosystem" said Tom Keiser, COO of Zendesk. "With customers expecting more than ever, it’s crucial for ecommerce companies of all sizes to have the tools necessary for improving customer satisfaction. Shopify Plus merchants can now enjoy the ease-of-use, customization and reporting insights needed to build better relationships and have conversations with their customers that will help improve conversion rates, decrease churn and increase satisfaction."
"We are thrilled to welcome Zendesk to the Shopify Plus Technology Partner Program," said Jamie Sutton, Head of Technology Partnerships, Shopify Plus. "This program recognizes the best-in-class solutions that, together with Shopify Plus, further enables the rapid growth and innovation possibilities of today’s modern merchant. Bringing Zendesk on board recognizes the important role customer service plays in ensuring customer satisfaction and driving growth in ecommerce businesses."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Train In Sensitivity
More Editorial From Zendesk
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication and social media, Zendesk provides the only professional-grade on-demand help desk. Combining the convenience of the web and agile support, Zendesk extends good help desk karma to any company, large or small, looking to offer beautifully simple online support that is flexible, rich and intuitive.
Published: Thursday, January 18, 2018
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...