News : Zendesk Names Elena Gomez as Chief Financial Officer
San Francisco, CA, USA, May 2, 2016 -- Zendesk, Inc. (NYSE: ZEN) announced the appointment of Elena Gomez, former senior vice president of finance and strategy at Salesforce, as its new chief financial officer. She replaces Alan Black, who served as Zendesk’s CFO since 2011 and earlier announced his plans to leave the company once his replacement was found.
"Elena represents a rare breed of finance leader who combines unparalleled knowledge of the SaaS business model with a proven ability to build teams and partner with business leaders," said Mikkel Svane, Zendesk chairman, CEO and founder.
"Zendesk is an exceptional company that is transforming how companies build better customer relationships," Gomez said. "I’ve admired the company from a distance and now am excited to join Mikkel and the leadership team in building its next phase of growth."
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Throughout her two-decade career in finance at Fortune 500 companies including Visa and Charles Schwab, Gomez has built a track record of strategic financial leadership and accomplishment.
Reporting to Svane, Gomez will lead Zendesk’s global finance and accounting team.
Gomez’s appointment as Chief Financial Officer will be effective immediately following the filing of the company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2016, which is expected to be on or before May 6, 2016.
Posted by Veronica Silva Cusi, news correspondent
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Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication and social media, Zendesk provides the only professional-grade on-demand help desk. Combining the convenience of the web and agile support, Zendesk extends good help desk karma to any company, large or small, looking to offer beautifully simple online support that is flexible, rich and intuitive.
Published: Wednesday, May 4, 2016