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News : Zendesk Names InaMarie Johnson Chief People Officer

#contactcenterworld, @Zendesk

San Francisco, CA, USA, June, 2018 -- Zendesk, Inc. (NYSE: ZEN) announced the appointment of InaMarie Johnson as its first Chief People Officer. She will report to Mikkel Svane, Zendesk’s CEO, founder and chairman.

"We’re constantly investing in the development and engagement of our employees at Zendesk as we grow our teams globally," Svane said. "InaMarie’s track record as a strategic and visionary leader makes her uniquely qualified to guide our people through our next stage of growth."

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Johnson has over 24 years of experience scaling large global teams at the enterprise level. Most recently she was Senior Vice President and Chief Human Resources Officer at Plantronics. In her new role, she will oversee Zendesk’s human resources, talent acquisition and workplace experience functions, as well as lead the vision for the employee experience companywide.

"I came to Zendesk because I believe in the passionate employees here and their authentic mission to empower organizations everywhere to build the best customer experiences," said Johnson. "I am thrilled to be onboard to continue to invest in the company’s most valuable strengths as it enters its next chapter: its people and its culture."

At Plantronics Johnson led a global team focusing on human resources strategy and driving growth, development, and engagement.

Prior to that role, she was the Chief Human Resources Officer at UTi Worldwide, a supply chain management company with more than 20,000 employees and 370 offices in over 60 countries. Before that, she served in multiple leadership roles including VP of HR, Functional Transformation at Honeywell, leading high-performing global teams and overseeing everything from organizational design and talent management to learning and diversity.

Johnson holds a Bachelor’s degree in Social Sciences, with an emphasis in Human Resource Management, from the University of California at Berkeley, and a Master’s degree in Organizational Management from John F. Kennedy University.

#contactcenterworld, @Zendesk

Posted by Veronica Silva Cusi, news correspondent
Source: Zendesk


About Zendesk:
Company LogoZendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication and social media, Zendesk provides the only professional-grade on-demand help desk. Combining the convenience of the web and agile support, Zendesk extends good help desk karma to any company, large or small, looking to offer beautifully simple online support that is flexible, rich and intuitive.
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