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News : Zendesk Opens Office in India to Help Businesses Build Better Customer Relationships
Bengalaru, India, Oct 3, 2016 -- Zendesk Inc., (NYSE: ZEN) a company that builds software for better customer relationships, announced it is opening an office in India. Former Hewlett Packard Enterprise executive KT Prasad has been hired as Country Sales Director to lead a local team based in Bengaluru. Zendesk has also signed three local partners to support its growth in India: Cloudcover, Powerupcloud and Virtuos.
"India has a burgeoning startup sector and a young, connected consumer population. We’re excited to open an office in Bengaluru to fuel growth in the region," said Morten Primdahl, co-founder of Zendesk and keynote speaker at the upcoming TechSparks conference in Bengaluru. "With a local team now in place, our aim is to help even more companies grow their business and better relate to their customers."
"With our team in Bengaluru, supported by our regional headquarters in Singapore, we’re looking to continue to build out the team and grow our business in India under the leadership of KT Prasad," said Sandie Overtveld, Zendesk vice president of Asia Pacific.
Exemplifying this, Karan Singh Shekhawat, Vice President of Operations at Ola, commented: "Customers are the single most important facet when it comes to achieving Ola’s mission of driving mobility for a billion Indians. Great customer relationship forms the heart of all we do at Ola and in that respect, we wanted to work with an organisation that lives and breathes the same ideals, which led to our association with Zendesk. They have the ability to scale, evolve and innovate quickly which is the mantra to succeed and grow within the market. We wish them good luck in their endeavors."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Capability And Reliability
More Editorial From Zendesk
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication and social media, Zendesk provides the only professional-grade on-demand help desk. Combining the convenience of the web and agile support, Zendesk extends good help desk karma to any company, large or small, looking to offer beautifully simple online support that is flexible, rich and intuitive.
Published: Thursday, October 6, 2016