News : Zendesk Opens Office in India to Help Businesses Build Better Customer Relationships
Bengalaru, India, Oct 3, 2016 -- Zendesk Inc., (NYSE: ZEN) a company that builds software for better customer relationships, announced it is opening an office in India. Former Hewlett Packard Enterprise executive KT Prasad has been hired as Country Sales Director to lead a local team based in Bengaluru. Zendesk has also signed three local partners to support its growth in India: Cloudcover, Powerupcloud and Virtuos.
"India has a burgeoning startup sector and a young, connected consumer population. We’re excited to open an office in Bengaluru to fuel growth in the region," said Morten Primdahl, co-founder of Zendesk and keynote speaker at the upcoming TechSparks conference in Bengaluru. "With a local team now in place, our aim is to help even more companies grow their business and better relate to their customers."
"With our team in Bengaluru, supported by our regional headquarters in Singapore, we’re looking to continue to build out the team and grow our business in India under the leadership of KT Prasad," said Sandie Overtveld, Zendesk vice president of Asia Pacific.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Exemplifying this, Karan Singh Shekhawat, Vice President of Operations at Ola, commented: "Customers are the single most important facet when it comes to achieving Ola’s mission of driving mobility for a billion Indians. Great customer relationship forms the heart of all we do at Ola and in that respect, we wanted to work with an organisation that lives and breathes the same ideals, which led to our association with Zendesk. They have the ability to scale, evolve and innovate quickly which is the mantra to succeed and grow within the market. We wish them good luck in their endeavors."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don't Share Everything
More Editorial From Zendesk
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication and social media, Zendesk provides the only professional-grade on-demand help desk. Combining the convenience of the web and agile support, Zendesk extends good help desk karma to any company, large or small, looking to offer beautifully simple online support that is flexible, rich and intuitive.
Published: Thursday, October 6, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Genex Infosys Limited|
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...