News : ZephyrTel Welcomes Three New Companies into Its Portfolio of Software Products
London, England, July 10, 2018 -- ZephyrTel, a new ESW software company, dedicated to serving the global Telecommunications and Cellular industry, is pleased to announce it has acquired three new companies into its portfolio – VoltDelta, PeerApp and Mobilology, effective immediately.
ZephyrTel is building a Telco Practice, which provides a multi-solution and services proposition to the global Telco industry.
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Having already acquired several Telecom software companies, ZephyrTel is currently adding to its portfolio, at pace. Its newly acquired products will be marketed by their familiar product names and sit under the ZephyrTel corporate brand.
The software company will be utilising ESW’s software development and performance improvement processes, to offer the industrys’ highest levels of installation stability and throughput. Additionally, 24/7 support, and high quality global Services coverage, will enable ZephyrTel to deliver enhanced levels of business value for technology investment.
ZephyrTel CEO, Mike Shinya, commented; ‘"We see a great opportunity to serve the global telecommunications software market, from smallest to the largest of companies. The acquisition of VoltDelta, PeerApp and Mobilogy will significantly strengthen our portfolio. It is a great privilege to bring these organisations and their customers, to the ZephyrTel family."
Posted by Veronica Silva Cusi, news correspondent
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VoltDelta OnDemand provides telephony-based customer care solutions with Software as a Service (SaaS) efficiency. Contact center and remote agent call distribution and management, inbound and outbound voice recognition with unique CrystalWAVE technology, and voice of the customer call plus agent screen recording to monitor each call through any transfer work to enhance caller satisfaction without capital investment. VoIP and TDM access currently supports over 2 Billion calls per year and tens of thousands of agent seats with 99.99% reliability. U.K and German data centers in addition to redundant VoltDelta facilities in North America provide wide geographical coverage.
Published: Thursday, July 12, 2018