#contactcenterworld
Bhopal, India, Aug 23, 2021 -- Ziqitza Healthcare Ltd., the operator of the integrated 108 ambulance service in Madhya Pradesh has introduced alatestlive tracking systemof ambulances to provide efficient services to the people of Madhya Pradesh. An SMS will be sent to the caller as soon as an ambulance is allocated and the user can live track the ambulance and call the driver directly. This will help streamline ambulance services and helppatrons have access to all driver details and location and avoid calling the call centre several times during the waiting period.
On this occasion, Mr. Jitendra Sharma, Project Head, Ziqitza Health Care Ltd, "We have showcased our commitment to serve the people of Madhya Pradesh time and again andthis isyet advancement in our services. We introduce this with a missionto provide efficient medical assistance to the people of the state and plan to reduce the response time by 10 %. The State Government’s support has been tremendous in our journey here and we are extremely thankful for their continued support. We are proud of our contribution and will continue to strive to provide global standards of EMS to not only MP but all the states that we operate in."
ZHL has brought about a significant overhaul in the way emergency services run in the State. Dial 108 EMRS service is a 24×7 toll free helpline number, where accident victims and pregnant women can call for assistance. The company also, conducts first responder programs on a regular basis in order to increase awareness of the 108 helpline number and also to equip the people so that they deal with medical emergencies in a better manner.Similar thoughts were voiced by Ziqitza Rajasthan.
Ziqitza Healthcare Limited (ZHL), the organization behind 108 ambulance service providers in Madhya Pradesh – has been working dedicatedly 24×7 to ensure that patients are transported safely from home to hospital and vice versa.
108 ambulances have been working dedicatedly to help patients across the state in reaching the hospital on time and also ensuring safe transfer of the patients back home post-recovery. The additional feature of live tracking of the ambulances via ambulances especially in rural belt will enable faster and better accessibility to primary healthcare to people.
Posted by Veronica Silva Cusi, news correspondent
Source: https://theindiasaga.com
About Ziqitza Healthcare Limited:Ziqitza Health Care Limited provides emergency medical services for all in India.
Published: Tuesday, August 24, 2021
2.) | OpsTel Services SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall