Doha, Qatar, July 19, 2022 -- ZIWO, a provider of Cloud Contact Center Solutions, announced the big opening of its new branch in Doha, this exciting event comes in line with the expansion plan that aims to spread in the middle east and to provide cloud contact center solutions for companies with the aim to enhance their customer experience. ZIWO delivers a cloud-based telephony solution for companies to talk to their clients and leverage customer information through readymade plugins, so they enjoy crystal clear quality calls, WhatsApp & SMS conversations in one single interface with fully API-based ready-made CRM plugins to some CRM software solutions.
Speaking on the recent launch, Renaud de Gonfreville, CEO of ZIWO, said: "The opening of our new branch in Doha is a significant opportunity to increase our presence in Qatar. We wanted to enter this market that is very exciting for us! ZIWO is a stronger brand than it has ever been. In the last two years, we have tripled our revenue, launched branches in 6 new markets, and almost doubled our staff members. Launching ZIWO in Qatar provides us with great potential to raise our business to new heights! We wanted to strengthen our relationships with the existing clients in Qatar as well as build new relationships and business opportunities in the local market".
"Qatar is a strategic market for us and we will do our best to deliver our message to all local businesses in order for them to provide the best customer experience to their customers. This event is a part of the sequence of our recent regional openings. We have recently launched new branches in Iraq and Oman. Our company’s steady growth is a result of the consistent addition of new clients. As a matter of fact, we partner with clients to deliver superior experiences and help them increase productivity results.", He added.
Posted by Veronica Silva Cusi, news correspondent
ASWAT Contact Center Software deliver customer experience with technical support and 24/7 monitoring. At ASWAT we believe that talking with our clients is the best way to design Contact Center Software that works. ASWAT specialize in Customer Care Consultancy, Call Center, Contact Center Multi-Channels, IVR (Interactive Voice Response), Value Added Solution, Managed Services in Contact Center, Cloud or On-premise Solution, CRM-Case Management-Claim Management-Order Management.
Published: Thursday, July 21, 2022
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Mpathy Plus transform service, improve performance and provide operational support. We work in all areas of customer service and contact centres from initial strategy, feasibility studies, business cases, project management through to operational reviews, resource planning etc. We are independent and have vast experience of implementing, managing and changing contact centres and the customer experience.
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