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News : ZIWO Launches New Cloud-based Business Phone System

#contactcenterworld, @ZiwobyAswat

Dubai, UAE, Jan 18, 2022 -- ZIWO, a provider of Cloud Contact Center Solutions, announced a new Software-as-a-Service (SaaS) version of its platform "Business Phone System", which provides a smart, simple, and convenient way to standardize the process of conducting and receiving phone calls through a desktop application.

"It provides them with exceptional voice quality for inbound and outbound calls, not only that but without additional hardware and setup costs. It is important to mention that this software is not suitable for call centers or businesses that receive or dial an excessive call volume on a daily basis."

#contactcenterworld, @ZiwobyAswat

Posted by Veronica Silva Cusi, news correspondent
Source: https://gulfnews.com


About ZIWO:
Company LogoASWAT Contact Center Software deliver customer experience with technical support and 24/7 monitoring. At ASWAT we believe that talking with our clients is the best way to design Contact Center Software that works. ASWAT specialize in Customer Care Consultancy, Call Center, Contact Center Multi-Channels, IVR (Interactive Voice Response), Value Added Solution, Managed Services in Contact Center, Cloud or On-premise Solution, CRM-Case Management-Claim Management-Order Management.
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Today's Tip of the Day - Call-backs

Read today's tip or listen to it on podcast.

Published: Wednesday, January 19, 2022

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2024 Buyers Guide Help Desk Software

 
1.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

2.) 
LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
 

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