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News : Zoho Analytics Empowers Organizations to Make Smarter Business Decisions

#contactcenterworld, @zoho

Pleasanton, CA, USA, Nov, 2018  -- Zoho announced the release of Zoho Analytics, its self-service business intelligence and analytics platform. The new release unleashes the power of data blending and artificial intelligence, enabling organizations to analyze massive amounts of data in a much more efficient way and derive cross-functional business insights.

"At Zoho, we know what’s important for Sales, Marketing, Support, HR and Finance functions, as we ourselves offer business applications in each of these categories. With this deep understanding of business requirements, we have crafted dashboards that decision-makers and executives can use out-of-the-box from within Zoho Analytics, a unique analytics solution in the self-service BI market," said Raju Vegesna, chief evangelist at Zoho. "Now, organizations can leverage AI-powered technologies via Zoho Analytics, to correlate data that traditionally resided in departmental silos, into meaningful metrics that span across business functions. For example, being able to determine the impact of marketing spend on new sales."

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"Zoho Analytics' easy to use interface allows our business to quickly create reports specific to our needs," said Nolan Davis, co-founder, Outdoor Sports Marketing. "The new release is a game changer as it enables our sales reps to visually analyze their territory data and improve their sales productivity. As a Zoho customer for nine years, we couldn't be happier."

In addition to the existing cloud version, Zoho Analytics introduces a new installable on-premise edition to offer deployment choices to users. The on-premise edition will help medium and large enterprises analyze their data stored in-house. This edition is available for Windows and Linux operating systems.

#contactcenterworld, @zoho

Posted by Veronica Silva Cusi, news correspondent
Source: Zoho


About Zoho Corporation:
Company LogoZoho Corporation founded in 1996, is located in Chennai, Tamil Nadu, India. The company was founded and headed by Sridhar Vembu. who earlier worked in Qualcomm USA.
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Today's Tip of the Day - Promoting Your Brand

Read today's tip or listen to it on podcast.

Published: Tuesday, November 20, 2018

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2020 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608
 
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