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News : Zoho Challenges the Commerce Industry Status Quo with New Omni-Channel Platform

#contactcenterworld, @zoho

Austin, TX, USA, April, 2019 -- Zoho announced at Zoholics Austin, its new comprehensive commerce platform, Commerce Plus. Built on top of Zoho One, the operating system for business, Commerce Plus is a fully integrated, end-to-end platform for the commerce vertical. From sales to fulfillment to customer loyalty, Commerce Plus leverages Zoho's customer experience, finance, analytics, and intelligence software to provide businesses an interconnected commerce experience platform.

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"Businesses today are forced to navigate the technology jungle to figure out the right applications needed to run their operations—this is no different, and can be even more challenging, in commerce," said Raju Vegesna, Zoho's Chief Evangelist. "With Commerce Plus, we offer one platform to run an entire commerce business, allowing businesses to focus on what is important for success. Built on Zoho One, Commerce Plus is the operating system for commerce."

"The digital commerce landscape is extremely competitive. For organizations looking to successfully sell online, constant innovation and a superior customer experience are prerequisites to success," said Jordan Jewell, Research Manager, Digital Commerce and Enterprise Applications at IDC. "Zoho's new Commerce Plus product offers a unique approach to commerce as it offers native integrations with both front- and back-office applications, better equipping customers to achieve omni-channel commerce operations. The company’s international customer base also bodes well for Zoho Commerce Plus, since emerging markets will become the largest sources of growth over the next five years."
Comprehensive E-commerce Platform

#contactcenterworld, @zoho

Posted by Veronica Silva Cusi, news correspondent
Source: Zoho

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About Zoho Corporation:
Company LogoZoho Corporation founded in 1996, is located in Chennai, Tamil Nadu, India. The company was founded and headed by Sridhar Vembu. who earlier worked in Qualcomm USA.
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Published: Friday, April 12, 2019

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