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News : Zoho Ramps Up Global Assistance Efforts with New Vertical Relief Plan

#contactcenterworld, @zoho

Austin, TX, USA, April 29, 2020 -- Zoho Corporation, a global technology company that offers a comprehensive suite of business software applications, is introducing its Vertical Relief Plan (VRP) comprised of programs and tools to assist businesses and organizations in need across three verticals severely impacted by the crisis: Education, Non-Profit & Government, and Retail.

"We are so grateful to all the workers who are helping us weather this storm," said Sridhar Vembu, Zoho co-founder and CEO. "Beyond those on the front lines, there are workers in industries who are struggling, who are persevering, who are inventing new paths forward. The Vertical Relief Plan is a way to support those people, whether they be teachers, government workers, or retailers, who are entirely committed to helping others and returning the world to solid ground."

At an earlier stage of the current crisis, Zoho introduced several initiatives to assist the broader business community, including the Small Business Emergency Subscription Assistance Program and Remotely.

Since then, data has emerged pinpointing which industries have been disproportionately hurt as a result of the pandemic. In the United States, which has seen the highest number of cases globally, retail is among the six sectors most affected by the COVID-19 shutdowns. Around the world, an estimated 290 million students are out of school, according to one UNESCO survey. In response, local governments and NGOs have been stretched thin, lacking resources needed to keep people safe and economies going.

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The VRP is a targeted effort to provide maximum assistance for businesses and organizations within these three industries that have been most critically hit during this crisis.

This pandemic has created an unpredictable business landscape. While many industries and companies have been forced to furlough employees, others are hiring, including pharmacies, food service providers, and healthcare organizations. Whether growing or pivoting or simply trying to sustain business, Zoho is providing workers and companies additional support across several business categories.

Zoho Survey is now available at a 50% price reduction to allow businesses and team leaders to swiftly prepare surveys and questionnaires to collect data needed to make smarter, swifter decisions during this time. 

Zoho is offering several development programs through Zoho People , including unexpected change management training, privacy and security training, stress management training, new technology training, onboarding training, communication and collaboration training, and role-change training.

Zoho is rolling out free Zoho Recruit video credits until the end of June, 2020. Zoho Recruit has integrated with Zoho Meeting to make the video interface possible. 

Zoho has created numerous additional resources, including a live COVID-19 impact dashboard, financial planning and recovery advice , a remote working help center , and virtual user groups , to assist businesses during this time.

#contactcenterworld, @zoho

Posted by Veronica Silva Cusi, news correspondent
Source: Zoho


About Zoho Corporation:
Company LogoZoho Corporation founded in 1996, is located in Chennai, Tamil Nadu, India. The company was founded and headed by Sridhar Vembu. who earlier worked in Qualcomm USA.
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