#contactcenterworld, @zoho

Austin, TX, USA, July 26, 2021 -- Zoho Corporation, a global technology company offering a suite of business software applications, announced that its online invoicing solution, Zoho Invoice, will be completely free of cost to further extend the company's support for small and medium-sized businesses. Due to the global pandemic, SMBs have decided to modernize their invoicing processes at an accelerated rate. To continue its support of the SMB community, Zoho Invoice offers capabilities such as time tracking, auto recording of expenses, project billing, and 30+ real time reports to help freelancers and small businesses easily navigate the billing and payment collection process.

For small and medium-sized businesses billing and payment collection has continued to be a challenge, due to administrative costs, limited staff, and insufficient time resources. Additionally, businesses need the ability to access data remotely, which has caused a shift from on-premise solutions to cloud-based solutions. According to an Analysys Mason study, SMB spending on on-premise solutions for invoice management will be stagnant between 2019 and 2025, while spending on cloud-based invoicing solutions will increase from 0.9 billion dollars to 2.1 billion dollars. 

Zoho has supported small and medium-sized businesses for over 20 years, and Zoho Invoice has helped businesses with their invoicing needs for 13 of those years. Zoho Invoice's free offering will continue to help businesses streamline their billing and payment collection process through streamlined payment collection, simplified billing, tax handling, and more. Invoice integrates with Zoho applications, and also integrates with third-party applications so that businesses can use the solution to contextually sync their AR information to relevant systems.

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"We launched Zoho Invoice in 2008, with the goal of providing a fully customizable invoicing solution for businesses of all sizes. Since then we've grown to millions of users worldwide. Through the migration from paper-based invoicing to digital invoicing we've seen the need for simplified billing to fit the customized needs of the SMB community," says Raju Vegesna, Chief Evangelist at Zoho." Our roots are centered around helping the SMB community which has supported Zoho from the beginning, and we understand the challenges that SMBs have had to undergo that were onset from the global pandemic. We hope offering Zoho Invoice for free continues to help businesses rebuild and grow amongst challenging times that they face today and for the future."

"I have been using Zoho Invoice for many years and it's a piece of software that I've come to rely on very heavily. I run my own small business and Zoho Invoice streamlines my billing and allows me to focus on other aspects of my work. I especially like the recurring billing feature as it allows me to collect payments automatically. This is a great tool for anyone who is responsible for invoicing clients." - Zak Young, Owner of OfficeThug

"In light of the struggle small businesses have faced during this unprecedented time, Zoho's decision to change the paid Zoho Invoice Platform to a free platform reflects why they attract such quality employees and partners. Zoho's understanding of the struggle customers have faced has made our small business loyal in a way that cannot be purchased. Small businesses are the backbone of every country, economically and socially. When critical providers, like Zoho, empathize, understand, and take action to the needs of those small businesses they are directly supporting the economic and social growth of families and countries as a whole." - Priscilla Angel, Consultant at Ayers Painting

"As a home-based freelance copywriter, Zoho Invoice has been an indispensable part of my business for years. As a small client, I’ve also appreciated how caring, responsive and personal they were anytime I had a question - I always felt I was getting the same level of support they were giving their big corporate clients. Making Zoho Invoice free is the latest example of the company’s attentiveness to its clients’ needs. I gladly found the funds to pay for this vital service - but as a very small business, being able to take that cost off my expense sheet is a big deal. It’s also an example of why I’m a Zoho fan for life." - Linda Taubenreuther, from inwords

#contactcenterworld, @zoho

Posted by Veronica Silva Cusi, news correspondent
Source: Zoho