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News : Zoho Corporation Announces Zoho Workplace

#contactcenterworld, @zoho

Austin, TX, USA, Sept, 2020 -- Zoho Corporation, a global technology company offering business software applications, announced Zoho Workplace—a single software platform that brings together collaboration, productivity, and communications tools and integrates them into other business processes. Centered around a full-featured business mail and cloud office suite, Zoho Workplace includes nine tightly mingled applications, built on a common data model and unified through common search and AI across one dashboard, allowing customers to solve business problems quickly and collaboratively.

"The nature of work has undeniably changed, and Workplace has grown to meet that change," said Vijay Sundaram, Zoho's Chief Strategy Officer. "Businesses are not looking to solve a collaboration problem, they are looking to solve a custom invoicing problem or sales enablement problem or support problem. Collaboration platforms need to facilitate better business outcomes, not just improve productivity. Workplace, through pre-built integrations with powerful business apps and context and continuity across applications, devices, and departments, stands alone in having the vision and functionality to meet the broad business needs of today."

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"The necessity of a digital workplace designed for how people work is essential for not just productivity but effectiveness and experience in how work is completed," said Mark Smith, CEO and Chief Research Officer at Ventana Research. "Zoho Workplace brings simplicity and sophistication to communication and collaboration, all in a single suite not found anywhere else in the industry."

"Thanks to Zoho and the Workplace tools, we have been able to close 12 percent more business, as well as grow services with our largest client exponentially going into the new fiscal quarter and beyond," said Marc Fishman, Director of Sales and Marketing for ONE Business Solutions. "Suffice it to say, the collaboration tools streamlined communication for our entire team, which includes senior team leads operating remotely. This has been crucial to our recent success in navigating the forever shifting and chaotic B2B space."

#contactcenterworld, @zoho

Posted by Veronica Silva Cusi, news correspondent
Source: Zoho


About Zoho Corporation:
Company LogoZoho Corporation founded in 1996, is located in Chennai, Tamil Nadu, India. The company was founded and headed by Sridhar Vembu. who earlier worked in Qualcomm USA.
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Today's Tip of the Day - Train In Sensitivity

Read today's tip or listen to it on podcast.

Published: Monday, September 14, 2020

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2020 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300
 

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