News : Zong Contact Centre Inaugurated
Islamabad, Dec 11, 2013 -- Zong has launched its Contact Centre in Chak Shehzad Islamabad. Pakistan’s cloud computing based contact center was inaugurated by Minister for Information Technology Ms. Anusha Rehman. Chariman PTA, Dr. Ismail Shah, Secretary IT, Akhlaq Tarar and other dignitaries also graced the occasion.
With the launch of this new Contact Centre, Zong has taken another giant leap to provide support services to its customers and facilitate them with their queries round the clock.
The Contact Centre will allow Zong to get closer to the consumer pulse and address their needs more promptly. Additionally, the Contact Centre will also create more job opportunities in Pakistan hence making a positive contribution to the economy.
Commenting on Zong’s contribution to the IT industry, Ms. Rehman said, "We appreciate any endeavor that adds value to the IT & Telecom industry of Pakistan. As the fastest growing cellular network of the country, Zong is playing a key role in providing better telecom services to Pakistanis through its innovative initiatives and driving the industry wide growth. With such focused initiatives, Zong has undoubtedly become a benchmark for other Pakistani telecom operators."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Running Multiple Contact Centers
About Zong (China Mobile, Pakistan):
China Mobile Pakistan (Zong) is Pakistan's 4th largest telecom operator with a sub base of 20 million.
Published: Thursday, December 12, 2013