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Industry Research : Cab Booking in Sharjah Sets Record
The cab advance booking system in Sharjah set a new record in terms of trips in the first quarter of 2012, the highest since its inception in January 2011.
"The trips made in the first quarter of 2012 hit 15,000 as compared to only 3,000 over the same period in 2011," said Mohammed Al Buraimi, Manager of Cab Booking Dispatch System at the Sharjah Transport.
"The Call Centre, accessible at toll free No 600545455, has processed up to 36,000 calls in the first quarter of 2012 as compared to 3,000 in the first three months last year. Some 21,000 bookings have been made in the first quarter of the year against 1,700 in the same three months in 2011," he added, noting that the after-midnight bookings have risen by 40 per cent. Passengers across the city may avail the service which is connected to the General Packet Radio Service (GPRS) and Global Positioning System (GPS) against Dh5.
"Sharjah Transport first installed the advance booking system in 3,612 cabs out of the total 4,400 in service," he said.
"The nearly 30-40 minutes regular wait for a taxi will significantly drop to average 5-10 minutes, and that will save time and effort, let alone environmental and traffic benefits," he noted.
Explaining, Al Buraimi said once a passenger calls the centre, the dispatch system saves the caller’s number so that he/she does not need to give the details of the location and if the passenger wants to take a taxi from somewhere else, he/she has to press 2.
Meanwhile, the advance booking service has become available in seven-seat vehicles since July last year in the benefit of large families.
"We have also launched a ‘women only service’ by specifying 23 cabs, driven by female cabbies, for transporting women passengers anywhere anytime," he said.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Just Record Your Agents
Published: Monday, April 9, 2012