Industry Research : Call Center Tops Vacancies
Students, fresh graduates and workers are urged to continuously enhance their skills in communications and other aptitudes since investments and demand for call center agents continue to grow.
Latest data from the Phil-JobNet system, the government’s main jobs-and-skills matching portal in the Internet, consistently affirmed that opportunities for call center agents remain on top along with other local job opportunities.
The Bureau of Local Employment, which hosts the online Phil-jobNet system, said there are currently almost 14,000 job-skills matching opportunities for call center agents in the system, topping the list of 50 vacancies posted by various industries.
"Currently leading the top 50 vacancies available from employers in the online system are call center agents (13,581 vacancies), customer service assistants (3,709), production workers/factory workers (3,428), and numerous other opportunities," noted BLE director Ma. Criselda Sy, adding there are presently a total of 89,684 vacancies of all types posted by employers alongside 7,753 skills-for-hires.
Posted by Veronica Silva Cusi, news correspondent
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