Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
Industry Research : Education Minister: 50% of Grads Get Jobs
Half of the local graduates who graduated last year were able to secure jobs within six months after they left university.
According to Higher Education Minister Datuk Seri Mohamed Khaled Nordin, statistics showed that there was an increase in graduates' marketability.
Mohamed Khaled said the success was due to government-initiated programmes carried out over the last few years.
"Through various programmes, such as the 1Malaysia Training Scheme, the ministry targets to achieve a high employment rate of graduates," he said after closing the "MyCareer, MyFuture" graduation day ceremony.
"We want to ensure that gra-duates are competitive and have high marketability.
"When it comes to graduates' marketability, what is most important is that they are able to gain employment, retain their jobs and enhance their employment prospects."
He added that the graduate tracking study carried out by the ministry showed an increase in the number of graduates who were successful in gaining employment compared with 45% in 2009.
Of those graduates who were unemployed, Mohamed Khaled said only 24.6% were actually unsuccessful in getting a job as the rest of them were furthering their studies or starting their own businesses.
"MyCareer, MyFuture" programme is a collaboration between Higher Education Ministry and My-Partners to train graduates in contact centre operations, communications and customer service.
According to Mohamed Khaled, the ministry had spent RM6 million (S$2.4 million) on the programme since it started in 2009.
"In the era of the knowledge-based economy, the focus is not just to enrol students in universities.
"The Government takes the responsibility to manage the provision of jobs to graduates," he said.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
Published: Friday, September 9, 2011