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Industry Research : Glasgow Call Centre a Ringing Success
The happiest, healthiest office in Glasgow has been revealed-as a call centre.
The 400-strong workforce of Bellcom won the Happiest Healthiest award at the Glasgow Business Awards last week.
Judges commended Bellcom, who specialise in business to business international call centre services, for their commitment to their employees'health and wellbeing. A survey commissioned by Steelcase Solutions has shown Scottish offices have some way to go to become happy and healthy environments.
The study revealed that only 49.8 per cent of workers are satisfied with their workplace, with the other half reporting that their offices are too noisy, too cramped, and do not have enough light.
It also revealed that only 50.2 per cent of respondents were happy with their work/life balance, something 68 per cent of respondents don't see improving in the future, or even getting worse.
Nick Lyons, of Steelcase Solutions, said:"We congratulate Bellcom on their award."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - IVR Messages
Published: Saturday, October 8, 2011