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Industry Research : HIV Cases Soar Among Call-centre Workers in the Philippines

The rate of new HIV infections has seen a 25 per cent drop in the last decade. However, in the Philippines, the number of people infected has risen - particularly among call-centre workers.

Since the first recorded HIV case in the Philippines in 1984, there has been an increase in the number of Filipinos infected with HIV.

Figures from the Health Department reveal that there are currently 6,498 HIV/AIDS cases in the country.

However, according to the World Health Organization, there's an estimated 11,200 undocumented and unreported HIV and AIDS cases in the country.

HIV/AIDS victims in the Philippines are also getting younger.

According to the United Nations, more Filipino youth aged 20 to 24 are getting infected with HIV, and cases are soaring especially among young professionals working in the call-centre industry.

In a study conducted by the state university's population institute, young Filipinos working in the call-centre industry tend to engage in risky sexual behavior due to environment and peer pressure.

The Health Department now warns that HIV/AIDS cases in the country could likely increase by five-fold or at an alarming rate of 45,000 by 2015, if Filipinos continue with their unsafe sex practices.

Health officials point out that the influential Catholic Church's hardline stance against the use of condoms is affecting their campaign against the spread of HIV/AIDS.

They are hoping that the Church softens its stand on the promotion of condom use to help prevent the alarming spread of HIV/AIDS in the country.

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.channelnewsasia.com

Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Friday, June 10, 2011

Printer Friendly Version Printer friendly version

2024 Buyers Guide Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

3.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system

4.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 

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