Industry Research : IT Organizations Called to Action on Slow Pace of Digital Transformation
According to a new survey from CompuCom Systems, Inc. ("CompuCom(R)"), a technology infrastructure services company, a range of barriers are slowing the path to digital transformation, the accelerating trend of leveraging digital technologies to speed and enhance day-to-day business processes, activities and models. Respondents cited investment/budget issues (30 percent), followed by security fears (28 percent), trained resources (25 percent) and buy-in from the top (17 percent). The online poll collected responses from 249 IT pros across multiple industries from April 25 – May 25, 2016.
An L2 Insight Report in October 2015 surveying executives and managers found that nine in 10 organizations are on their way with digital transformation, and although "just 14 percent believe they are moving fast enough, 39 percent of CEOs said the company’s pace of digital transformation was ‘just right’ and 64 percent of managers said the organization was moving at a slow or very slow pace."
CompuCom’s CTO Sam Gross commented, "Nearly half of respondents in our poll said they face barriers related to budget and buy-in from the top, yet L2 found that over half of management believes progress is reasonable. The results are a call to action, since IT is trailing the business units that are their customers internally and externally, and those customers will be the judge of whether IT can lead them to digital transformation. If IT answers the call, confidence will go a long way in easing the fears about security.
"Refactoring the labor force is also a major issue for IT," Gross added. "Engineering teams in legacy environments have to be retrained and, in some cases, replaced in order to achieve digital transformation. All barriers taken together place IT in the position of running a railroad while building a new one, but there is light at the end of the tunnel. Companies such as CompuCom can help IT organizations embrace Digital First philosophies, rethinking the way services are built and making customer engagement the first priority for building needed skills. The digital transformation is inevitable, but the organizations that find ways to move more aggressively will win the competitive edge."
Respondents to the CompuCom poll answered the question, "What are the biggest barriers to digital transformation in your organization?
Buy-in from the top – 17%
Investment/budget – 30%
Trained resources – 25%
Security fears – 28%
Total votes: 249
Posted by Veronica Silva Cusi, news correspondent
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Published: Monday, August 1, 2016