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Industry Research : Survey Reveals IT Holds More Power than Managers

While the world is distracted with the continuing reports of phone hacking practices and other corporate data breaches, it is revealed that hundreds of organisations are now vulnerable to internal threats. According to a survey released today, conducted by Lieberman Software, 42 percent of IT staff can get unauthorised access to their organisation’s most sensitive information – including the CEO’s private documents. The failing is blamed on management’s naivety when it comes to understanding just how much privileged access their IT departments actually have.

39 percent of the technology professionals interviewed in this study confirmed that that their senior management does not have the faintest idea what IT can and cannot access. And, a staggering 78 percent admitted they could walk out the office tomorrow taking highly sensitive information with them. However, perhaps the most alarming revelation is that a third of respondents say they’d still be able to access sensitive information long after leaving the company – as the result of lapses in the organisation’s security practices.

Commenting on this research Philip Lieberman, president and CEO of Lieberman Software, said "Companies should wake up to the fact that IT holds the keys to the kingdom. Nothing is secret or private unless you establish systems and procedures to lock down data from prying eyes and, according to our study, most organisations don’t. In the good old days the most sensitive data was locked away in a filing cabinet with just one or two trusted key holders. Today, it’s locked away in a virtual filing cabinet, but the problem is most companies have no idea just how many people have keys to this cabinet. What’s clear from this survey is that management just doesn’t understand the privileges their IT staff have to the most sensitive data. Even the bosses’ documents can be read by 42 percent of IT personnel and, if these guys can’t be trusted - which in some cases they can’t - the directors shouldn’t be surprised when their data gets leaked or exploited."

A third of UK IT workers and 22 percent of US IT workers are worried about their jobs.
The survey by Lieberman Software, amongst nearly 500 IT workers in the US and UK, was commissioned to unearth sentiment towards "ethics in the workplace". It found that there was a strong correlation between job security and the propensity to steal sensitive data. Nearly a third of people – 31 percent - who were fearful of losing their jobs admitted that they would take sensitive data with them to their next role, compared to just 18 percent of those who felt their jobs were secure.

It is worth noting that the smaller the company, the higher the percentage of people who were insecure about the stability of their employment. 31 percent of IT professionals working in companies with less than 1,000 employees replied affirmatively to being worried about the stability of their employment, versus 20 percent of respondents at companies with more than 1,000 employees.

When comparing the two countries, more IT professionals in the UK say they could take sensitive information away with them to their next job with 85 percent admitting it would be easy compared with 76 percent of their US counterparts.

What drives snooping?
15 percent of UK IT professionals, compared with just nine percent of US IT professionals, admitted they’d use their admin rights to snoop around the network in an effort to sneak a peak at sensitive data - such as personnel records to try and find out if their job, or a colleague’s job, was at risk.




Today's Tip of the Day - Find The Right Solution

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More Editorial From Lieberman Software

Published: Saturday, July 16, 2011

Printer Friendly Version Printer friendly version

2022 Buyers Guide Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

2.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

3.) 
Connectica Solutions, LLC

PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.

4.) 
DiRAD Technologies

AI Powered Contact Center Provider, AI Chat & Voicebot, Enterprise Telephony
Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant, and Interactive Voice solutions for accessible, 24×7 services across multiple channels.

5.) 
Layer One Technologies

Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.

6.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions

7.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)

8.) 
Nuxiba Technologies

CenterWare
Build a strong business presence and improve customer relationships!

Offer custom-tailored solutions throughout your sales cycles and customer interactions and assess service levels and control corporate goal achievement through reports and statistics.

Obtain detailed reports based on relevant activity in your contact center, access our quality module to assess calls and performance, apply surveys, develop scripts, record conversations, and more!

Schedule a live demo or request a quote today!

9.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

10.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.

11.) 
The Phone Number Testing Company

Phone Number Testing and Validation
Bulk testing and validation of UK Landline and mobile numbers, with a growing list of other coutries where we can test.

If you own a large customer or business prospect sales database, our service helps you to quickly and accurately cleanse all the dead records, by identifying all the dead phone numbers.

We offer a free no obligation test trial
 

About us - in 60 seconds!

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