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#contactcenterworld, @truecaller
South Africa, Nigeria and Egypt are in the top 10 most affected countries in the world targeted by unwanted spam calls.
Annoying and unwanted spam calls are on the rise around the globe, with Truecaller's Truecaller Insights: Top 20 Countries Affected by Spam Calls in 2017 report revealing that within large markets such as India, the US, and Brazil, the average Truecaller user receives more than 20 spam calls each month.
African countries are not excluded from the increase in spam calls and SMSs, and people within markets such as Nigeria and Kenya can just as easily be targeted. In fact, South Africa, Nigeria, and Egypt are all in the top 10 most affected countries.
Globally, there are common categories that tie all spam calls together, with some of the most common occurring being local scam calls, telemarketing and debt collection calls, and unsolicited finance and insurance product offerings.
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Published: Monday, July 17, 2017
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